Return & Refund Policy

Did not like the product, no problem we are here to help, we value your money.

Inform us via whatsapp or email, and we will start a request of return, 

And when we approve your request,  

You have to ship the product to us (charges will be paid by u) with original packaging and the box should be receive by us within 5 days when you say you shipped, the product should be in its original state and not used. Please use a good courier partner and share tracking details with us.

If the product is not in its original state or seemed to be used by you,or our packing is not provided,we will not initiate your refund.

We will do quality check ( will take 24-48 hrs) if all is ok, we will calculate refund price according  our refund policy.

Refund policy and mode

We will take 2-3 working days to issue you a refund code.

And u cannot club this code with any other discount code. 

We will issue a coupon code against your order value after deducting the charges of shipping which you can use for future shopping.

This Coupon code will remain valid indefinitely.

Once this code is used, it can not be repeated.

And no partial use of this coupon is entertained.

Cancelation  

Cancellation will only be accepted before we ship your order.

After we ship your order, you can not cancel your order. 

For cod orders we will call u before dispatching your order.  If you do not answer or provide us with sufficient information we have right to deny your order.

Prepaid orders cancelled before shipping will be refunded as per customers choice of receiving a refund-coupon-code or refund in your original payment mode. (5% deduction 

Total 200 will be charged for non-acceptance of  prepaid orders, or for reverse shipment back to us

Any refund code from previous order applied to the new order and you canceled it this time will be expired and can not be used again.

Eligibility

All products purchased form bridal chuda.com is eligible to return expect non returnable items (mention on the product page). 

Damaged or used or not in their original packaging is not eligible. 

Items which are informed above 24 hrs of receiving the product are not eligible.

All our products undergo multiple levels of quality checks and then sentit to you. In case of quality not meeting your expectation, no money refund will be given.